Information We Collect

Adopt A Pet may collect information you provide directly, such as your name, email address, phone number, location, account details, listing information, pet photos, messages, and payment related details when needed to support marketplace activity.

We may also collect basic technical information, such as device type, browser type, IP address, pages visited, time spent on the site, and general usage activity.

How We Use Information

We use information to operate the marketplace, create and manage accounts, publish listings, help buyers and sellers communicate, respond to support requests, improve website performance, prevent misuse, and maintain a safer user experience.

We may also use contact information to send account notices, listing updates, support messages, policy changes, or service related communications.

Seller Listings

Information included in a pet listing may be visible to visitors and users of the website. This may include pet details, photos, general location, seller profile information, and contact options chosen by the seller.

Sellers should avoid posting private information they do not want publicly visible.

Buyer and Seller Communication

Messages sent through Adopt A Pet may be stored to help support customer service, dispute review, fraud prevention, safety checks, and marketplace improvement.

Users should communicate respectfully and avoid sharing sensitive personal information unless it is necessary for the transaction.

Payments and Financial Information

If payments are processed through the website or a payment partner, payment details may be handled by secure third party providers. Adopt A Pet does not intend to store full payment card numbers unless required by a trusted payment processor for transaction purposes.

Cookies and Tracking

Adopt A Pet may use cookies and similar tools to remember user preferences, improve site function, analyze traffic, and support advertising or security features.

Users can adjust cookie settings through their browser, though some website features may not work properly if cookies are disabled.

Sharing Information

We may share information with service providers who help operate the website, process payments, host data, support communication, analyze traffic, or protect the marketplace from misuse.

We may also share information when required by law, to protect users, to investigate suspected fraud, to enforce our policies, or to respond to lawful requests.

Data Protection

Adopt A Pet uses reasonable safeguards to protect user information. No online system can be guaranteed completely secure, so users should keep login details private and report suspicious activity promptly.

Your Choices

Users may request account updates, correction of certain information, or account closure by contacting support. Some records may be kept when needed for legal, safety, fraud prevention, accounting, or dispute related purposes.

Children’s Privacy

Adopt A Pet is intended for adults who can responsibly enter into pet related transactions. We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we may delete it.

Policy Updates

This Privacy Policy may be updated from time to time. When changes are made, the updated policy will be posted on this page with a new effective date.

Contact About Privacy

Questions about this Privacy Policy or personal information requests can be sent through the Adopt A Pet contact form.